Privacy Policy

Last updated: January 1, 2025

1. Introduction

At Stayurelle, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

  • Personal identifiable information (such as name, email address, telephone number, address, date of birth)
  • Booking and reservation details
  • Payment information
  • Device and browsing information
  • Location data

3. How We Collect Your Information

We collect information directly from you when you:

  • Register on our website
  • Make a reservation or booking
  • Complete forms on our website
  • Subscribe to our newsletter
  • Correspond with us by phone, email, or otherwise

We also collect information automatically as you navigate through our website using cookies and similar technologies.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • Processing and confirming your reservations
  • Processing payments
  • Providing customer service
  • Sending promotional communications
  • Improving our website and services
  • Ensuring the security of our website

5. Disclosure of Your Information

We may disclose your personal information to:

  • Our subsidiaries and affiliates
  • Service providers and contractors
  • Law enforcement or government agencies when required by law

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict processing

8. Children's Privacy

Our website is not intended for children under 21 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected].