Terms & Conditions

Last updated: January 1, 2025

1. Introduction

Welcome to Stayurelle. These Terms and Conditions govern your use of our website and services. By accessing or using Stayurelle's website or services, you agree to be bound by these Terms and Conditions.

2. Definitions

"Stayurelle," "we," "us," and "our" refer to Stayurelle Casino Hotels and all its associated properties. "You" and "your" refer to the user or visitor of our website or services.

3. Booking and Reservations

Reservations are subject to availability and confirmation. A valid credit card is required to secure all reservations. Rates are quoted per room, per night, and are subject to applicable taxes and fees.

4. Check-in and Check-out

Check-in time is typically 3:00 PM, and check-out time is typically 11:00 AM. Early check-in and late check-out may be available for an additional fee and are subject to availability.

5. Cancellation Policy

Our cancellation policy varies by property and rate type. Please refer to your booking confirmation for specific cancellation terms. In general, cancellations made 24 hours or more before the scheduled arrival date will receive a full refund.

6. Age Requirements

Guests must be at least 21 years of age to check in to our properties and to access gaming areas.

7. Payment and Fees

All rates are quoted in the local currency of the property. We accept major credit cards for payment. A credit card authorization or cash deposit may be required at check-in for incidental charges.

8. Conduct and House Rules

Guests are expected to conduct themselves in a respectful manner that does not disturb other guests or staff. We reserve the right to refuse service or accommodation to anyone who violates our house rules.

9. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.

10. Limitation of Liability

To the maximum extent permitted by law, Stayurelle shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of our website or services.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website and services after any changes constitutes your acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [email protected].